The fact that many U.S. military veterans are able to successfully use their armed services background to own and operate Batteries Plus Bulbs franchises across the country is not a coincidence. Transferring their skills and experience into business acumen and retail store management know-how seems to be an ideal combination for these former officers and soldiers. For Tim Anderson, Rich Everett and Tony Gann, three veterans who together own two stores in Florida (in Pace and Pensacola), getting into this line of business has made all the sense in the world.
After all, with the specific attributes they honed during their years of service, such as self-discipline, leadership and problem-solving skills, running a hands-on, assisted-sales retail business in tech-focused industries has been a natural transition for them. Having gained this valuable experience while dealing with highly stressful situations in the military has given them tremendous confidence and poise for handling and solving customer issues on a daily basis.
At Batteries Plus Bulbs, our business is all about making complex things simple and solving people’s problems. My customers come to me when they need to purchase a product the same day (like a cell phone, laptop, or car battery) and cannot wait for shipping, and it’s my job to provide them with helpful service and advice so that they can find the best solutions for their needs.” – Tony Gann
As for Tim Anderson, the process of becoming a store owner seemed intuitive after working for 12 years as a store manager for a Batteries Plus Bulbs store in Tennessee. Gaining knowledge of the business, along with financial incentives offered to veteran owners by the company, made it seem like the right time to invest for Anderson back in 2012.
Choosing this business was a no-brainer because I had the experience. I found out what markets were available to open a franchise, met with the corporate team in Wisconsin for a three-day process of interviews, to make sure I was a good fit for the company, and came away ready to get started.” – Tim Anderson
Offering a $10,000 discount off of the franchise fee, Batteries Plus Bulbs is proud and thankful to work with veteran business owners. Also working with VetFran for additional franchise assistance, the franchisor continues to offer former military personnel an attractive investment opportunity that has been recognized as a top franchise for veterans over the past few years.
For any potential future veteran franchisees, Anderson and Gann offer plenty of encouragement and advice:
When you get out there, back in the workforce, use the things that are the backbone of your career. Use your discipline, your ability to think through complex situations and things like that. If you do that, there’s nothing you can’t overcome.” – Anderson
Take advantage of educational opportunities afforded to you through the military. Learn as much as you can during your service, because it will directly translate to the business world. And develop your interpersonal skills and apply them to your business to enhance overall communication with employees and customers.” – Gann
Anderson, Everett and Gann directly correlate the Army Leadership Model below into their management technique in their franchise business.
BE: Your character is the foundation for your ability to lead. It gives you the courage to do what is right regardless of the circumstances or the consequences. Be aware of your personal core values as well as your organization’s.
KNOW: Gain the knowledge and skillsets to be a competent leader. Earn the reputation as a subject matter expert; know the nuances of your assigned responsibilities better than anyone else in your line of business.
DO: This is all about bringing together everything you are, everything you believe, and everything you know how to do to provide purpose, direction, and motivation.
Batteries Plus Bulbs, founded in 1988 and headquartered in Hartland, WI, is a leading omni-channel retailer of batteries, light bulbs and smartphone repair services for the direct-to-consumer and commercial channels.Through a nationwide network of stores, the Company offers a differentiated value proposition of unrivaled product selection, in-stock availability and customer service.
Batteries Plus Bulbs is owned by Freeman Spogli, a private equity firm based in Los Angeles and New York City. To learn more about one of Forbes® Top 10 Best Franchises in America for the past three years, visit Batteries Plus Bulbs Franchise