As smartphones, tablets and other portable electronic devices continue to take over the market, there is a subsequent spike in the demand to repair them. Fixing these devices, rather than replacing them, can save hundreds of dollars in most cases. Beyond upfront costs alone, customers can also save money over the lifespan of their mobile device by not having to pay monthly insurance charges. Not to mention, the overall convenience of dropping off a phone or tablet at a local store, rather than having to ship it to a manufacturer for repairs, can be priceless. GETTING SCHOOLED BY TABLETS One example where this service can be extremely worthwhile is in the education sector. As tablets have begun replacing yesterday’s school supplies as new, vital learning tools throughout the country, the need to keep them up and running has become a critical function of school districts’ IT personnel. Chris McMillan is the dedicated technician responsible for the performance and maintenance of 1200 Chromebooks used throughout the eight-school district in Menasha, WI. When over 40 damaged tablets needed to be fixed last year alone – suffering from cracked screens, broken buttons, failing batteries, etc. – he was the man tasked to find a reliable source to get the job done as quickly as possible. Originally reaching out to the devices’ manufacturer for these repairs, McMillan was forced to ship the broken tablets to a remote location and then have them shipped back to him. Needless to say, this was a time-consuming process, and he became frustrated with the overall experience of dealing with a huge company whose repair center was a thousand miles away. GOING LOCAL Upon learning that his local Batteries Plus Bulbs store was now offering these same repair services, McMillan jumped at the opportunity to give them a shot at repairing 16 cracked screens that still needed to be fixed prior to the upcoming school year. McMillan was immediately pleased with the process, as a Batteries Plus Bulbs representative stopped by in-person to pick up the devices and take them back to a nearby store for repair. Upon completing the repairs, the Chromebooks were hand-delivered back to McMillan in less than two weeks. Dealing with a local company, without having to ship the devices, saved the school district time and money, while giving them peace of mind along the way. LABOR OF LOVE Obviously, with kids of all ages handling these tablets on a daily basis in schools, damages can’t be avoided. Still, even among adults, the frequency of dropping phones in parking lots or toilets continues to soar. With roughly 30% of all iPhone users reporting damage to their phones within the first year of ownership, and with over 150 million iPhones and over 71 million iPads sold worldwide in 2013 alone, the demand to repair these devices is monumental. Have a safe and happy Labor Day Weekend, and if you need batteries, bulbs or a smartphone or tablet repaired, please check to see when your local Batteries Plus Bulbs store is open for business!
Save money and your favorite device
We repair broken Apple® devices, including iPads®, iPhones® and iPods®, most Samsung® devices and many more. Plus, we have screen protectors for cell phones and tablets.
In-store services include (among others):
• Cracked Screen Replacement
• Button Replacement
• Camera Repair
• Charge-port Repair
• Headphone-jack Repair
• Speaker Repair
• Battery Installation
• Screen Protector Installation
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Batteries Plus Bulbs is owned by Roark Capital Group, an Atlanta-based private equity firm. Roark’s current franchise portfolio includes companies such as: Carvel Ice Cream, Cinnabon, Schlotzsky’s, Moe’s Southwest Grill and more. All of our stores are equipped to design, assemble, rebuild, and test custom battery packs.
We continue to reign as the undisputed leader in the expanding $30.7 billion U.S. battery replacement market and in the rapidly growing U.S. light bulb replacement market estimated to be at $17 billion*. To learn more about our exciting franchise opportunities please visit www.batteriesplus.com/franchising. *Freedonia Research Study